Through the years we pay our Homeowners Insurance Policy and many times do not give it a second thought, unless there is a need. Several months ago my husband and I awoke to find the downstairs of our home had been flooded. We did our very best to clean up the water and then called our insurance company; Nationwide Insurance. The personnel that we dealt with at the Pizzichillo Agency were exceptional in every way. Having never experienced anything like this before, my husband and I were at a loss on how to proceed in getting the much needed help we required. We are so grateful to the staff at the Pizzichillo Agency for their geniune care, guidance and exceptional customer service, which began with our Agent, Louis Pizzichillo. No question or concern was left unanswered and that is why my family has been and will continue to remain insured with Nationwide through the Pizzichillo Agency. One additional note; the care and quality of the work of the vendors recommended by the Pizzichillo Agency was equally exceptional. This comment also extends to our auto insurance coverage and the vendors used for auto repair. They too, reflect the attention to detail and excellent customer service we experience whenever we deal with any member of the Pizzichillo Agency.